We always track the
difference our work
makes. After all, as a great man once said:
“ If it doesn’t sell,
it’s not creative ”
How do you build an appealing
environmental brand that
engages a
wide-ranging target audience and encourages
high levels of campaign participation?
wide-ranging target audience and encourages
high levels of campaign participation?
What we did
- Internal drawing board sessions
- Name generation
- Domain & legal checks
- Positioning
- Brand identity and visual language
- On-going implementation
Outcome
- 86% sign-up rate following a technical survey: "Nowhere near that on
phase one" - On target for 1,300 installations by March 2012
Bill Goodfellow - Birmingham City Council
“ ORB brought direction to the brand and channeled the creativity we had, but didn’t realise. ORB have flexed as the project has grown and we now have a welcoming brand and a friendly face to customers.”
How do you maintain and
even grow brand loyalty
during a
three year period
when you appear to be
closed for business?
What we did
- Internal and external surveys
- Tea and Cakes session – interrogation of the brief
- Internal drawing board sessions
- External drawing board session
- Presentation of findings to board and senior management
- Positioning
- Brand identity and visual language
- Brand tool kit
- DM campaign and quarterly magazine
- On-going implementation
Outcome
- A new clarity during a period
of uncertainty - A bold vision shared with our team, audience and actors
- A renewed passion for The REP brand as it nears 100 years old
Paul Reece - The Birmingham REP
“ ORB understood our situation from the very first moment. They saw
the opportunities and challenges ahead with the Library of Birmingham alongside The REP – and came up with a simple, but clever branding solution for our joint ticketing operation.”
How do you distil a rapidly expanding business down to its simplest essence and transform it into a relevant, dynamic brand ?
What we did
- Telephone surveys and reporting
- Staff drawing board session
- Tenant drawing board session
- Positioning
- Brand identity and visual language
- Brand tool kit
- On-going implementation
Outcome
- 15,000 customers
- On target to double size
- Clarity of proposition
James Villarreal - Glide
“ Customers instantly get who we are now and how we can help them, since ORB guided us expertly through their branding process. We now consider ORB a partner and invaluable to our business.”
